Work
Roles and side projects
Work
Case studies, prototypes and essays, grouped by the role they came from, newest first. Then what I build on my own.
2024–25
Consolidate Health
Lead designer, and the only designer on the mobile app, with a founder, a CTO, two engineers and a clinical advisor: your health history, across every provider, still yours.
Consolidate Health Case study · 10 minConsolidate Health Prototype
2023–24
arch0
Founding designer, and the only designer, working with the two co-founders building it: who can reach what in your cloud, and what to do about it.
2018–19
Amazon
Lead product designer on Amazon Pay, and the only designer on the merchant side: research, the desktop dashboard, then the phone app. Also Fleet-on-Street, the app Amazon’s field agents carried while onboarding local merchants, designed when there was no app before it.
Amazon Pay Case study · 5 minAmazon Pay dashboard PrototypeAmazon Pay phone app PrototypeFleet-on-Street Essay · 5 min
2017
Byond Travel
Two pieces of work for one travel company: we mapped every automated message a traveller could receive, and a customer journey map stopped being a diagram and turned into a to-do list.
The emails nobody designed Essay · 5 minThe customer journey map that turned into a to-do list Essay · 6 min
Side projects
- Birds of GoaIn progressAll 502 birds on the Goa checklist, painted, with quizzes on telling look-alikes apart.
- Pickleball appIn progressTracks sessions and coaching.
- The Grill ArchivePausedMy daily papers of product design questions: 16 papers and 96 questions across craft, evidence, systems, product, and AI and agents.